Frequently Asked Questions
Everything you need to know about your ARDANT shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $150. For smaller orders, a flat rate is calculated at checkout based on your location.
What is your return and exchange policy?
ARDANT accepts returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' and 'Fit Note'. We recommend comparing your body measurements to our chart. If you are between sizes, we generally suggest sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At ARDANT, we prioritize ethical production. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel. We are committed to reaching 100% sustainable materials by 2025.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.